international · travel

Review: Ibis Styles Nairobi Westlands Hotel

During my incredible trip to Nairobi, I stayed at the Ibis Styles Hotel in the Westlands neighborhood. The recently remodeled hotel is a member of the Accor Hotels family. It is modern, secure and tastefully appointed. I stayed for a week, so I’m pretty comfortable mentioning the pros and cons of the hotel as I experienced it.

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The rooms are small but comfortable. The view isn’t particularly incredible but it’s a major city, so you should expect to see lots of buildings and not a ton of lush greenery. Oh, it was kind of nice to look down from the room and see schoolchildren playing during recess. I could even hear them when the television was turned off: it was fun hearing them laugh.

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Room photo as available on the Accor Hotels website

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Views from my window

The hotel security is top notch, quick and pleasant. Had I chosen to drive, I could have parked there for free all week (that’s a big plus!). The hotel has a restaurant on site that served incredible meals (I chose half board, so breakfast and dinner were included in the price of the room). There was also a small cafe that served quick, tasty snacks and small meals. Sadly, these options weren’t available after 11 PM, so if you want to nibble late at night, you’ll either have to stash goodies in your room or be prepared to go out and grab a bite.

? ibis Styles Nairobi Westlands ?

Utamu is the hotel’s restaurant, and Sky Bar is the Cafe

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Some of the meals I enjoyed during my stay

One of the advantages of this hotel is the excellent insect control: the room did not have – nor did it need – mosquito nets. During the entire stay, I didn’t experience any bug bites. That may have been because I visited during dry season, but my hunch is that the hotel has a stellar repellant setup to make up mosquito nets unnecessary.

Now, as great as this hotel was, there were some drawbacks. For starters, there is NO space for storing clothing. There are no dressers, and very little hanger space in the room. But what it lacks in storage space it makes up for in room under the beds: it was easy to slide my luggage out of sight. There are also no in-room refrigerators, so you’re limited to room-temp snacks (not a big deal, unless you plan on staying for more than a few days). There is also no in-room iron or ironing board, though there is an ironing room on the floor. Every time I went to iron my clothing, no one else was in there, so I’m guessing this setup works for most people.

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Painting in my room

The room shower gets hot enough (yay for that!) but the drainage isn’t so good: water puddled and spilled out of the bathroom no matter how hard I tried to prevent it. That’s a design flaw that I don’t anticipate will be fixed any time soon. However, it was easy to contact room service and get more towels as needed.

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Mirror detailing in the room

Also, despite describing itself as having an exchange counter, the staff seemed uncomfortable and confused about exchanging US dollars for Kenyan shillings. Their rate is MUCH higher than going to the ATM at the mall that I visited (The Hub in the Karen neighborhood). It’s easier and more cost efficient to withdraw from the ATM than to exchange money at the hotel. Not a con, per se, but something I’ll remember during my next visit.

So, would I return to Ibis Style Hotel in Westlands? Yes, absolutely! The pros far outweighed any cons, and I was pleased with my stay overall. The only way I’d consider a different hotel in Nairobi is if I planned to stay longer than ten days: I need a dresser in my room LOL!

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